For the ninth consecutive year, Advanced Clinical continues elite Diamond Award status
CHICAGO–(BUSINESS WIRE)–Advanced Clinical, a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey, is pleased to announce that we’ve received the Best of Staffing® Client and Talent Awards by ClearlyRated for the ninth consecutive year and Diamond Award status for the fifth consecutive year.
Best of Staffing® is the only staffing industry service excellence award in the U.S. that uses third party survey responses from both clients and talent. Those who win the award have shown high-quality service based on net-promoter ratings from clients and talent. The Diamond Award is given to those who have won Best of Staffing for at least 5 years in a row.
“Receiving these prestigious awards would not be possible without the strong partnerships we have with our clients and consultants,” said Steve Matas, Senior Vice President of Strategic Resourcing. “We are grateful that our clients and candidates feel satisfied with our strategic resourcing solutions, and we hope to continue to meet all of our client’s resourcing needs especially in the face of what has been a challenging year for the life sciences market.”
On average, clients of winning agencies are 60% more likely to be completely satisfied and candidates who have been placed by winning agencies are also 60% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. This year, we received a Net Promoter® Score (NPS) of 68.2% from our clients, higher than the industry’s average of 36% in 2023, and a NPS of 80.1% from our candidates, which is also higher than the industry’s average of 30% in 2023.
About Advanced Clinical
Advanced Clinical is a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey. Our goal is to improve the lives of all those touched by clinical research – approaching each opportunity with foresight, character, resilience and innovation. Based on decades of experience, we help our clients achieve better outcomes by conducting candid conversations and anticipating potential issues through our customized solutions. Visit our website to learn more: www.advancedclinical.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing®
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Contacts
Sam Mumbower
Senior Digital Marketing & Communications Specialist
Advanced Clinical
P: (224) 828-0006
smumbower@advancedclinical.com